Privacy Policy

This Privacy Policy explains how USAWA Aviation Services ("USAWA", "we", "us" or "our") collects, uses, stores and protects personal data when you visit our website, contact us or otherwise interact with us. For the purposes of applicable data protection law, USAWA is the controller of the personal data described in this policy. Our registered address is IFZA Dubai, Building A2, Unit 101, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates, PO Box 385034.

Information you provide to us may include your name, company, job title, email address, telephone number, service requirements, message content and any other information you choose to submit. When you use the website, we may automatically receive technical and usage information such as your IP address, browser type, device information, operating system, referral source, pages visited, approximate location and the dates and times of visits. We may also collect information through cookies and similar technologies. Please see our Cookie Policy for more information.

We may use personal data to respond to enquiries, assess service requirements, communicate with prospective and existing clients, provide requested information, operate and secure the website, understand website usage, improve our content and services, maintain business records, comply with legal obligations and establish or defend legal claims. Where permitted by law, we may send relevant business communications. You may opt out at any time by using the unsubscribe option provided or contacting us.

Depending on the circumstances and applicable law, we process personal data with your consent, to take steps at your request before entering into a contract, to perform a contract, to comply with legal obligations, or where processing is necessary for our legitimate business interests and those interests do not override your rights.

We may share personal data with trusted service providers that support website hosting, information technology, communications, analytics, security and professional advice. We may also disclose information where required by law, to protect our rights or safety, or in connection with a business restructuring or transfer. Service providers may use personal data only for the services they provide to us and must protect it appropriately.

Some service providers may process personal data outside the United Arab Emirates. Where required, we use appropriate contractual, organisational or legal safeguards for international transfers.

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, operational and dispute resolution requirements. Enquiry information is generally retained as required by applicable law, unless a longer period is required or justified.

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

Subject to applicable law, you may have rights to request information about our processing, access your personal data, correct inaccurate data, request deletion or restriction, object to certain processing, withdraw consent and request transfer of your data. To exercise a right, contact info@usawaaviation.com. We may request information needed to verify your identity. You may also have the right to raise a concern with the relevant data protection authority.

Our website may contain links to third party websites. We are not responsible for their privacy practices. Our website is intended for business users and is not directed to children.

We may update this policy from time to time. The latest version will be published on this page with the updated date. Privacy enquiries may be sent to info@usawaaviation.com or to our postal address above.